Designing a Risk Register Dashboard using the Human Centered Design Method to Increase the Risk Management Effectiveness

Abstract

Every company must have uncertainties that can affect the company's performance. The risk is the result of
the emergence of uncertainty. Risk management is a step that can be taken to measure the risks that exist in
the company. CV. XYZ, as a manufacturing company whose production floor involves both machines and
humans, has already implemented HIRARC methods in its risk management. CV. XYZ requires a risk
register dashboard as a tool for risk documentation and monitoring through real-time reports and annual
reports. A dashboard is a tool used to analyze data and information. The rapid development of technology
has led to improved solutions through information systems. The user interface risk register dashboard is
designed using the Human-Centered Design (HCD) method, with steps to define user context
specifications, user needs specifications, and user interface risk register dashboards. The design result of
the user interface design risk register prototype with log-in page, menu form Risk update, mitigation and
contingency menus, risk database, and dashboard are divided into two categories, i.e., real-time report and
annual report. User interface design can provide convenience and interaction to the user, and risk registry
dashboard design can improve risk management efficiency with the presence of centralized and structured
risk-related information, as well as facilitate risk evaluation, thus driving continuous improvement.